FL AAHAM Webinar: How to Create a Culture of Success to Drive Patient Satisfaction (4/29)

April 29, 2021
12:00 PM - 1:00 PM
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Zoom Webinar



How to Create a Culture of Success to Drive Patient Satisfaction

Session Summary: Discover how to create a dynamic purposeful culture that drives superior financial results, as well as employee and patient satisfaction

  • Learn how to:
    • Avoid “culture by default” syndrome
    • Design a patient-first culture around 4 core principles
    • Ensure complete buy-in from every member on your team


You are invited to a Zoom meeting.
When: Apr 29, 2021 12:00 PM Eastern Time (US and Canada)

Register in advance for this meeting:

After registering, you will receive a confirmation email containing information about joining the meeting.

Meet our Speaker:

Brian K. Garver 
Senior Vice President, KeyBridge Medical Revenue Care

Brian Garver is a passionate business development leader in the Healthcare Revenue Cycle space and is also recognized as an expert facilitator/speaker focused on Patient Experience, Organizational Culture, Employee Engagement and building strong, highly effective teams.  Delivering an engaging, compelling message that truly “hits home”, his messages will inspire new, thoughtful changes within your team.   

Brian’s ability to touch each and every attendee with humor, emotion, empathy and care has made his presentations nationally recognized and highly sought after.  Brian’s speaking engagements have taken him across the country from New York, NY… to Austin, TX… to Los Angeles, CA.   

Brian resides in Lima, Ohio and is an active member of the American Association of Healthcare Administrative Management (AAHAM) and the Healthcare Financial Management Association (HFMA). 


$0.00 FL AAHAM Webinar Member

$0.00 FL AAHAM Webinar Non-Member